Marks and Spencer

Sometimes, it’s not about us doing the delivery. Instead it’s about creating an amazing product that a team can deliver in-house. We were delighted to do this for a retail client whose current development programme for New Store Managers was under subscribed, seen as not fit for purpose and a bit boring. We created a dynamic business simulation experience that reflected the core challenges these managers faced and provided the tasks, tools, review guidance, coaching framework, timetables, presentations, FAQs and group management guidance to help them do a brilliant job. Such is the popularity of the revised programme it is over subscribed and has delivered an added advantage of reducing the overall risk faced by the business.